GENERAL TERMS AND CONDITIONS
The following terms and conditions (henceforth: \”The Terms and Conditions”) are valid between you and brand owner of Beauty Secret of April (reg. No. RC1598854), (henceforth: Beauty Secret of April International Limited; may be referred to as “us” and “we”) and apply to all use of and orders placed on Beauty Secrets of April’s website beautysecretofapril.com, and secretsofapril.com (henceforth: the “website”). Beauty Secret of April reserves the right to revise the Terms and Conditions at any time. The date of the latest update is found in the final section of The Terms and Conditions. Users are responsible for keeping themselves updated with such changes. Please note that The Terms and Conditions valid for your order is always The Terms and Conditions that is in effect as of the time that you place your order and not a later version. You should keep a copy of these Terms and Conditions for future reference.
The language of The Terms and Conditions is English.
Before you place your order, you will be given the opportunity to review your selections, the information you have provided, the total price of your order and correct any input errors. Please note that products in your shopping bag are not reserved and may be purchased by other customers until you have placed the order at checkout and received the order confirmation email. If prolonged inactivity causes your connection to the website to fail, your selection of products may be lost. In such case, you will be required to re-enter your selection of products to the shopping bag.
After submitting your order, we will send you an order confirmation email with your order number, details of the product(s) you have ordered from us, your payment details and delivery details.
Please note that Beauty Secret of April does not guarantee that all products presented on the website are in stock or are available for purchase. Beauty Secret of April reserves its right to stop selling a product. Orders can only be placed by persons that are 18 years or older.
ACCEPTANCE AND SHIPPING CONFIRMATION
Please note that all orders placed by you are subject to acceptance by us. We may, at our discretion, choose not to accept your order for any reason whatsoever without any liability to you.
Once the order has been processed, a shipping confirmation email will be sent with all relevant information about your order. The shipping confirmation is our acceptance of your order. Please note that Beauty Secret of April does not guarantee that all products presented on the website are in stock at the time of your order. If a product is unavailable, we will contact you shortly, by email. If we already have received payment for such a product we will refund you the amount of the purchase.
The prices and delivery costs shown on the website include VAT. The prices and delivery costs shown on the website may vary from time to time and Beauty Secret of April is not bound by the price until Beauty Secret of April has accepted the order by sending the shipping confirmation to you. The prices may also vary between a physical store, distributor and the website. If you have placed an order and the price has changed before we have accepted your order (by sending you the shipping confirmation), we will notify you by email about the price change and give you the option to place a new order with the new price or cancel the old order. If we are unable to contact you, your order will be cancelled. Beauty Secret of April always reserves the right to cancel any order prior to our acceptance of the order. If we already have received payment for a cancelled order, we will refund you the amount of the purchase. Please also note that Beauty Secret of April may cancel the order even if it has been accepted by Beauty Secret of April under the condition that you realize or should have realized that the price information was incorrect. The delivery costs are shown in connection with the shipping methods at the checkout.
CREDIT CARD PAYMENTS
You may make payment with your debit cards, bank transfer, online banking and USSD using the PayStack payment option may be verified through 3D Secure or SecureCode for safety and fraud prevention purposes. To comply with the highest security requirements set up by credit card providers, credit card payments at Beauty Secret of April are handled by hosted payment provider PayStack. No payments are directly handled by the Beauty Secret of April servers. PayStack is licensed for 3D Secure and are fully PCI DSS (Payment Card Industry Data Security Standard) compliant.
Your card will be debited with the purchase amount when the order has been confirmed by Beauty Secret of April. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit card to use it. All credit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Beauty Secret of April, your order will be cancelled. We are not responsible for any charges or penalties which may be imposed by the payment provider as result of payment being processed in respect of your order.
SHIPPING & DELIVERY
Beauty Secret of April offers shipping within Nigeria, EU, Schengen and United States and United Kingdom. For delivery to other countries, please contact [email protected] Beauty Secret of April aim to ship all orders within 48 hours during weekdays, and the first following weekday if the order is placed during weekend.
Once your entire order has been dispatched, you will receive a shipping confirmation. Please note that delivery estimates in checkout are only estimates and actual delivery times may vary depending on the shipping locations. Beauty Secret of April will not be liable for any loss or damage suffered by any reasonable or unavoidable delay in delivery. Please also note that the delivery estimates do not take into account possible delays caused by payment authorization and/or stock availability. If Beauty Secret of April fails to deliver within 30 days, you may have the right to cancel the purchase.
**Please note that the postal services are busier than usual during Holiday seasons and that this may affect the shipping time.
DUE TO SAFETY PROCEDURES DURING COVID-19, SHIPPING OF ORDERS MAY BE DELAYED
RETURNS & EXCHANGES
If you were to be unsatisfied with your purchase at Beauty Secret of April ‘s website, you are entitled to withdraw your purchase or exchange your product by sending a notice to Beauty Secret of April ([email protected]) within 14 day of you receiving your order. In the case of a product being broken during transportation, please send a photo for proof to Beauty Secret of April ([email protected]).
Returned product(s) should be in unused condition accompanied by the original invoice no later than 14 days after sending your notice. Returns will only be accepted if labels and original packaging are fully intact and in a resellable condition. Beauty Secret of April will not accept returns where labels have been removed or products have been opened.
Refunds for returned goods will be made within 14 days of the return of the product by the same payment method used at the original purchase for the amount paid to Beauty Secret of April. Please note that additional duties and/or taxes will not be refunded. Refunds for faulty items will be made within a 30 day period following delivery.
Faulty products can only be refunded if the products’ functionality or value has not diminished due to your handling of the products to a greater extent than is necessary in order to ascertain its characteristics or function. The Nigerian Federal Competition and Consumer Protection Act, 2019 (“FCCP Act”) you are entitled to complain about defective products. However, you must always notify Beauty Secret of April within a reasonable time after you have detected that the products are defective. If Beauty Secret of April consider the products to be defective, Beauty Secret of April will make a full refund.
Please follow the below steps when returning:
- Send a notice to [email protected] and include your order number, reason for return request and pictures of the product. Please also include your name, email address and phone number in order for us to be able to contact you if necessary.
- If the return is accepted, you will then receive a confirmation from us. Please note that if you would like to return your product, Beauty Secret of April do not offer compensation for the return fee.
- Place the product(s) in the original shipping box, or another solid well-padded carton box. Close the box and tape it securely and mark the package with the order number.
If you choose to return your product in another way than recommended by Beauty Secret of April, please send it with an authorized and secure forwarding agent/transport company.
- For returns, please address the shipment to:
Beauty Secret of April
4 Lanre Olumide St,
Lekki Penninsula II,
- We will send you an email confirmation once the return has been processed and the refund has been made.
Please note that Beauty Secret of April does not handle any returns or withdrawals from other retailers. Please contact the retailer where the purchase was made in those matters.
COPYRIGHT PERMISSION NOTICE
The copyright in the documents provided in this website (including, without limitation, the trademarks of Beauty Secret of April, graphics, text, photos, designs, logos, icons, images, data and software) are owned by or licensed to Beauty Secret of April and its affiliates. You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this copyright permission notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, duplicate or otherwise distribute the material to others without prior consent from Beauty Secret of April. You may not modify the material in any way, without the prior written permission of the copyright owner. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied. For press enquiries, please contact [email protected]
Please note that your use of this website does not grant you any rights to use Beauty Secret of April trademarks.
You may purchase products on secretsofapril.com for personal use only and not for resale. By placing an order on our official website, you certify that you are purchasing products for your own personal use and not for resale and that you accept The Terms and Conditions. We reserve the right to refuse orders for any reason without explanation.
INFORMATION ON THE WEBSITE
Beauty Secret of April cannot promise that the content of the website is free of inaccuracies or typographical errors. Neither can we guarantee that all information is up-to-date. Beauty Secret of April may, at any time, amend the content of the website. Although Beauty Secret of April strives to display the correct texts, images and pricing on the website and online shop, errors may occur. Part of the services provided through the website are maintained by third party operators. In situations where Beauty Secret of April acts as agent for such services, we cannot be held responsible for any errors resulting from their activities. Beauty Secret of April cannot be held responsible for any damage caused from using the website or, for that matter, not being able to use the website. Beauty Secret of April cannot guarantee problem-free, uninterrupted, and secure access to the website.
The website may contain links to other websites beyond our reach. We cannot be held liable for content or privacy policies of such sites.
BEAUTY SECRET OF APRIL SKINCARE RESPONSIBILITY
Beauty Secret of April’s liabilities to you are limited in each separate case to these Terms and Conditions unless otherwise is stipulated by law. In no case whatsoever will Beauty Secret of April assume any liability for indirect damages such as loss of profit or in case of force majeure such as war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events. Beauty Secret of April’s liabilities to you will never exceed your total purchase amount for each order. In case of force majeure, Beauty Secret of April’s obligations will be suspended. The contract between you and Beauty Secret of April can, in such cases, be partially or fully terminated by yourself or by Beauty Secret of April skincare.
VIOLATION OF RULES
Beauty Secret of April reserves the right to seek all solutions available at law and in equity for violations of these Terms and Conditions, including the right to block access to the website. Individuals violating the restriction of password-protected areas of the site may be subject to prosecution.
These Terms and Conditions are governed by the laws of the Federal Republic of Nigeria (excluding the International Sale of Goods Act). Any disputes pertaining to these Terms and Conditions will be exclusively referred to The Competition and Consumer Protection Tribunal, as the court of first instance. Please note that you can also file possible claims against Beauty Secret of April before the Consumer Protection Council (CPC) of Nigeria.
The brand Beauty Secret of April is owned and administered by: Beauty Secret of April International Limited.
4 Lanre Olumide St,
Lekki Penninsula II,
+234 806 375 1812